With anger already simmering over RIOC misconduct, PSD frustrations boiled over, this week, in a pair of incidents. But high paid management made things worse, failing to respond to valid complaints.
By David Stone
The Roosevelt Island Daily News
As PSD frustrations hit my inbox at an accelerated clip, I asked a local senior who reached out if anyone from RIOC’s management answered her complaint.
“That’s like asking if the Pope is Chinese!” she said.
Here is her story.
(Name withheld because of RIOC’s reputation for retaliating against critics.)
Most Frequent PSD Frustrations: They’re Invisible
“This afternoon, around 1:30, I was trying to cross Main Street at the crosswalk between the church and the alleyway next to Wholesome Factory,” the frustrated senior wrote.
“A UPS truck pulled into the crosswalk and between the northbound traffic and the southbound truck I had to wait for 7 minutes. It turned out the truck was waiting to turn into that alley. He had no left turn signal on and there was no way to see if there was any other traffic.
“There were no PSD officers in place at that crosswalk either,” she continued. Then added, “I guess that might happen after somebody gets killed?”
But finally, she continued. And grew more frustrated.
“Further, I was on my way to the Roosevelt Nails salon. As I was sitting at the drying station, which looks out onto Main Street and the crosswalk which goes from there to the opening between Westview and the deli shop, almost no vehicles going north stopped for the stop sign and crosswalk.
“Again, no PSD officers at that crosswalk either.
“I stopped into the PSD office. They listened but had no response.
“What the hell is going on with this department? I almost never see the officers outside, and certainly not at any of the crosswalks.
“I think it is time for us to contact our elected officials, both at NY City and NY State. After all, for what we pay out of our monthly maintenance as well as our taxes we certainly deserve a better situation than what we have now!”

About the situation we have now…
It goes beyond simple negligence because, as the complaint suggests, Roosevelt Islanders pay a lot of money for a Public Safety Department that’s all but invisible much of the time.
After other complaints eventually filtered up to management, PSD officeres started driving around with their lights flashing for no apparent reason. This, of course, increases visibility, but it has no impact whatsoever on the “community policing” they say they practice.
But that’s also invisible as most officers are either hiding inside headquarters or among a suspected cache of no and low show workers bloating RIOC’s budget.
Residents pay the bulk of $4 million every year, via the hidden RIOC tax, for a staff of fifty.
Before RIOC’s Communications Team banned distribution of PSD incident reports, they showed barely enough activity for ten officers, let alone 50.
Conclusion: Can We Expect Better?
PSD frustrations grow, but response has been consistently invisible, but that’s not saying no hope is possible.
Frequently published reports of PSD’s failures at managing bicycles and eBikes elicited a similar silence from RIOC, but they got better, nonetheless.
Bicycles on sidewalks lessened, and at least in the center of town, riders at least pause at crosswalks. The situation’s still hazardous, especially for seniors, but it’s better.
Keep on pushing. Keep on making noise.
You might slowly see some payback on your RIOC tax investment.
Also from the Roosevelt Island Daily News
- How Roosevelt Island Residents Stay Cool and Connected During Summer HeatwavesDiscover how Roosevelt Island residents stay cool and connected during summer heatwaves while navigating city life, power challenges, and neighborly moments.
- Queens Public-Safety Incidents and July 4th Events Ripple Across Roosevelt IslandQueens public-safety incidents this week echoed across Roosevelt Island, with emergency responses, community events, and July 4th celebrations shaping the city’s rhythm.
- Queens Crime Headlines and Community Responses: Roosevelt Island’s ConnectionsQueens crime headlines and community responses have shaped recent conversations from subway stories to neighborhood events. Here’s how Roosevelt Islanders are affected and how the borough is responding.
- How Queens News Stories Affect Life on Roosevelt IslandHow Queens news stories affect life on Roosevelt Island, from public safety incidents and housing shifts to education events, offering insight into our connected communities.
- Roosevelt Island summer moments: Community, events, and the beat of the seasonExperience Roosevelt Island summer moments as neighbors gather, city events unfold, and community rhythms keep the season steady. Discover how our island balances celebrations and everyday traditions.
Stack Work Advances While Answers Do Not
On June 17 and 18, HPD told the first meeting of the Roosevelt Island Steam Plant Demolition Community Advisory Group that smokestack demolition had no projected start date. Residents and the CAG would receive at least five business days’ advance notice once a date was set. Scaffolding around the stacks could not proceed until soil removal and backfill were complete and the area stabilized.











The thing that’s also getting out of hand, the noise from these wanna be motorcycle “gangs” with their motocross bikes and quads tearing up and down the street at night. I got woken up at midnight last night from that. They’re getting really brazen.
Sadly, since we can’t get PSD to do anything about bicycles, the chances for getting them to deal with this are near zero.