While Roosevelt Islanders’ appeals to RIOC for adequate alternatives during periods when no or severely restricted Tram services are available fell on deaf ears, they prompted quick action from City Council Member Julie Menin. President/CEO Shelton J. Haynes, who commands a four-place parking area just for himself and friends, failed even to answer emails.
by David Stone
The Roosevelt Island Daily News
Julie Menin’s Letter (see full copy attached below)
After briefly reviewing the residents’ concerns, Menin argued for a solution.
“Roosevelt Islanders are not receiving adequate travel options,” she wrote, “and it is imperative that RIOC takes immediate action to provide an alternate method for commuters to and from Manhattan throughout this tram maintenance period.
“For many of the thousands of people who rely on the Roosevelt Island Tram every day, RIOC’s failure to provide an alternative for morning travel is causing frustration and inconvenience. Constituents have reached out to our office concerned about unbearably long travel times.”
Because neither Haynes nor anyone else on the executive staff at RIOC has responded to resident complaints, we asked Menin’s office to let us know if they hear anything from the bunkered state agency.
As far as we can tell from poorly written RIOC Advisories, the Tram is operating with only a single cabin until sometime late this month. But that was complicated when RIOC restricted service further. Tram cabins, they said, will run only hourly between 10:00 a.m. and 2:00 p.m. We don’t know if that includes weekends.
Residents found this difficult and made more so by the absence of alternatives. In their wisdom, RIOC’s deep thinkers decided to provide shuttle buses only between 3:00 and 8:00 p.m. on weekdays. They gave no reason.
This leaves the worst of the restricted hours unaddressed. Physically challenged Roosevelt Islanders are largely stranded because a critical subway elevator is out of service. It’s a factor RIOC failed to consider when permitting construction work in prime time.
About Julie Menin
Experienced with the ins and outs of local government after heading three different city departments, Menin has shown awareness and proactivity on behalf of constituents.
Even before officially taking office, she had staff on Roosevelt Island handing out free COVID tests and, at the same time, getting acquainted.
She also pushed hard on getting OMNY card readers for the Tram, an effort that Haynes and RIOC have muffed so far.
Here is Council Member Menin’s letter:
more from the roosevelt island daily
- Community Rhythms and Neighborhood Steadiness on Roosevelt IslandExplore community rhythms and neighborhood steadiness on Roosevelt Island, from public safety updates to art, weather, and the everyday connections that keep island life vibrant.
- How Roosevelt Island’s Steady Daily Life Connects With City ChangesExplore how Roosevelt Island’s steady daily life connects with city changes, from safety incidents to neighborhood campaigns, and how island routines shape our shared urban rhythms.
- Mother’s Day Weekend on Roosevelt Island: Warming Up to CommunityCelebrate community during Mother’s Day weekend on Roosevelt Island. Discover how neighbors gather, new spots like Citarella, and the warmth of the season.
- How Queens News and Community Events Influence Roosevelt Island Daily LifeSee how Queens news and community events influence Roosevelt Island daily life, touching on public safety, housing changes, and neighborhood connections.
- June News Highlights: Roosevelt Island and Queens Community UpdatesGet the latest June news highlights from Roosevelt Island and Queens, including community updates, local safety, rent discussions, transit negotiations, and celebrations.
The Line That Didn’t Land
I stood in the back of Good Shepherd Chapel on the evening of April 15, 2026, at the Steam Plant Demolition Town Hall, watching people adjust scarves and jackets before the meeting began. Benjamin Jones, President and CEO of RIOC, thanked us for attending and, without a pause, said he was “pleased to host tonight’s town hall on the city’s demolition of its steam plant.” The demolition, in other words, was not up for discussion.
2 COMMENTS