Roosevelt Islander Tram users were mostly left out while OMNY gave out 76,000 free rides in just two weeks. And efforts by City Council Member and State Assembly Member Rebecca Seawright, aimed at fixing the mess, have not brought results.
by David Stone
The Roosevelt Island Daily News
The Daily thanks Sylvan Klein for this tip.
Lost in coverage of RIOC’s brutal failure at getting OMNY readers installed for the Roosevelt Island Tram was a lesser story. But now, bonus free rides for OMNY users, worsens the deal, costing local residents real money.
OMNY readers allow riders to enter using a credit card, iPhone, watches and other enabled devices without toting around an extra card.
76,000 free rides but none for the Tram
While The Daily uncovered a decade of fumbling and bumbling between RIOC and its sister agency, costing Roosevelt Islanders over $1 million every year, the MTA announced bonuses for frequent OMNY users. That, according to MTA boss Janno Lieber, came to 76,000 free rides but not even one on the Tram.
That’s because, under the “leadership” of President/CYA Shelton J. Haynes, RIOC couldn’t figure out how to work with the MTA on what should have been a minor transition. No more than a city block from either Tram station, OMNY readers were installed. But the Tram remained MetroCard only.
Not only did that force many Roosevelt Islanders to miss out on user bonuses, it jeopardizes the system’s existence. If a fix does not come through by the end of 2022 – when MetroCard dies – RIOC will have no system for collecting fares.

You might think that’s not possible, but until Menin and Seawright raised hell with him, Haynes had settled into a plan for OMNY readers for the Tram…in mid-2023. That’s around six months too late. RIOC’s brain trust either didn’t notice or didn’t give a damn. But Julie Menin did.
A Demand That Haynes Do His Job
In early February, aware of the pending disaster, Menin sent Haynes a letter firmly demanding action. Seawright signed on. CYA Haynes never answered publicly, but in response to the electeds, he deftly blamed everyone but himself.
It was a Truman* in reverse moment, but it backfired. Within hours, RIOC sucked it all back, saying the MTA was “working tirelessly” on OMNY for the Tram. But no new installation date came with it. It could’ve been done in a couple of days, preventing Tram users from missing out completely on the 76,000 free rides.
*President Harry Truman was known for his “The buck stops here” philosophy for taking responsibility. This is not a RIOC strength.
76,000 free rides and more conclusion
No one at RIOC disclosed any of the above. Neither has Haynes nor his vaunted Communications and Community Relations Team coughed up a single word. And Governor Kathy Hochul, who runs both RIOC and the MTA, staked out a position that Roosevelt Island is not in New York, leaving RIOC malfunctioning without interference.
As a result, Roosevelt Islanders miss out on free rides, every day. Lieber announced 76,000 of them in just the first two weeks. How much longer will this go on? The Hochul/RIOC silence is deafening. Well, no, that’s a cliche, but it adds to the continuing insult of RIOC’s gaggle of bumblers going on unchecked.
More from the Roosevelt Island Daily News
- Spring is here, and the Southpoint Rock Farm is… RockyThe Shelton J. Haynes/Langan Southpoint Rock Farm promised pathways with “lush vegetation.” Promise fulfilled? You decide. by David Stone The Roosevelt Island Daily News The Southpoint Rock Farm Today The secret deal cut between the
- RIOC Reform: What the New Law Does – If Hochul Signs ItRIOC reform, sought by residents for many years, is on the cusp. All it takes is a signature by Governor Kathy Hochul to make a bill championed by Assembly Member Rebecca Seawright and Senator José
- The Art of Paul Gauguin: A Painter’s Restless LifePaul Gauguin was a French Post-Impressionist artist who was born on the 7th of June in 1848 and died at the age of 54 on the 8th of May in 1903. by David Stone for
- How the hippie counterculture movement changed AmericaThe hippie counterculture movement of the 1960s was a response to the conservatism and materialism of the 1950s. The hippies sought to create a new society based on peace, love, and brotherhood. They believed that
- NY Community Trust Does the Impossible: PPF Grants Worse Than RIOCThe New York Community Trust (NYCT), allegedly brought in to straighten out RIOC‘s public purpose granting process, did what many thought impossible. They made things far worse. Some awards even appear vindictive, settling scores on
Metrocards will still be used until 2024. Yahoo news reports that delays with OMNY will prevent a switchover to OMNY until 2024. https://news.yahoo.com/end-nyc-metrocards-delayed-until-233400542.html
Thanks a ton, George. It’s good news, and I didn’t see it anywhere in the mainstream local press.
DJS