Roosevelt Islander Tram users were mostly left out while OMNY gave out 76,000 free rides in just two weeks. And efforts by City Council Member and State Assembly Member Rebecca Seawright, aimed at fixing the mess, have not brought results.
by David Stone
The Roosevelt Island Daily News
The Daily thanks Sylvan Klein for this tip.
Lost in the coverage of RIOC’s brutal failure at getting OMNY readers installed for the Roosevelt Island Tram was a lesser story. But now, bonus-free rides for OMNY users, worsen the deal, costing local residents real money.
OMNY readers allow riders to enter using a credit card, iPhone, watches and other enabled devices without toting around an extra card.
76,000 free rides but none for the Tram
While The Daily uncovered a decade of fumbling and bumbling between RIOC and its sister agency, costing Roosevelt Islanders over $1 million every year, the MTA announced bonuses for frequent OMNY users. That, according to MTA boss Janno Lieber, came to 76,000 free rides but not even one on the Tram.
- See Also: Reduced Fare Taps Are Coming
That’s because, under the “leadership” of President/CYA Shelton J. Haynes, RIOC couldn’t figure out how to work with the MTA on what should have been a minor transition. No more than a city block from either Tram station, OMNY readers were installed. But the Tram remained MetroCard only.
Not only did that force many Roosevelt Islanders to miss out on user bonuses, it jeopardizes the system’s existence. If a fix does not come through by the end of 2022 – when MetroCard dies – RIOC will have no system for collecting fares.
You might think that’s not possible, but until Menin and Seawright raised hell with him, Haynes had settled into a plan for OMNY readers for the Tram…in mid-2023. That’s around six months too late. RIOC’s brain trust either didn’t notice or didn’t give a damn. But Julie Menin did.
A Demand That Haynes Do His Job
In early February, aware of the pending disaster, Menin sent Haynes a letter firmly demanding action. Seawright signed on. CYA Haynes never answered publicly, but in response to the electeds, he deftly blamed everyone but himself.
It was a Truman* in reverse moment, but it backfired. Within hours, RIOC sucked it all back, saying the MTA was “working tirelessly” on OMNY for the Tram. But no new installation date came with it. It could’ve been done in a couple of days, preventing Tram users from missing out completely on the 76,000 free rides.
*President Harry Truman was known for his “The buck stops here” philosophy for taking responsibility. This is not a RIOC strength.
76,000 free rides and more conclusion
No one at RIOC disclosed any of the above. Neither has Haynes nor his vaunted Communications and Community Relations Team coughed up a single word. And Governor Kathy Hochul, who runs both RIOC and the MTA, staked out a position that Roosevelt Island is not in New York, leaving RIOC malfunctioning without interference.
As a result, Roosevelt Islanders miss out on free rides, every day. Lieber announced 76,000 of them in just the first two weeks. How much longer will this go on? The Hochul/RIOC silence is deafening. Well, no, that’s a cliche, but it adds to the continuing insult of RIOC’s gaggle of bumblers going on unchecked.
More from the Roosevelt Island Daily News
- Fall Prevention for Seniors: Make Your Apartment Safer, Nov. 20Fall prevention for seniors: Sen. Krueger’s Nov. 20 virtual roundtable tours a typical NYC apartment, with tips on landlord changes and balance. RSVP on Zoom.
- Thursday’s PSD blotter: two hospital runs, a trespass summons at 888 MainRIOC’s Nov. 12 PSD blotter lists 15 incidents: six medical calls, two alarms at 546 Main Street, and a late-night trespass at 888 Main Street that ended with a summons.
- Queens Home Prices and Rents Rise in October 2026 as Long Island City Condos Draw BuyersQueens home prices and rents rose in October 2026. See StreetEasy’s housing figures and Long Island City condo contract activity at Radiant and Vesta.
- Medicare Open Enrollment Ends Dec. 7: Get Answers on 2027 ChangesMedicare open enrollment ends Dec. 7. Sen. Krueger’s Nov. 16 virtual town hall covers 2027 premium, deductible and Part D changes, with a HIICAP expert’s Q&A.
- Wednesday’s PSD blotter: two medical calls, a water leak, a custody reportRIOC’s Nov. 11 PSD blotter lists 10 incidents, all on Main Street, including two medical calls at 555 Main Street, a water leak at 560 Main and a custody or visitation report.
“Yes. I’m Present.”
It is October 20, 2022, and the Cultural Center Theater at 548 Main Street has again been made to serve as a boardroom, its folding tables carrying the temporary authority of the state. The folding tables are perfect for RIOC. They support anything, question nothing and collapse under pressure. At 5:45 p.m., Chair Designee Alex Valella calls the meeting to order.
Metrocards will still be used until 2024. Yahoo news reports that delays with OMNY will prevent a switchover to OMNY until 2024. https://news.yahoo.com/end-nyc-metrocards-delayed-until-233400542.html
Thanks a ton, George. It’s good news, and I didn’t see it anywhere in the mainstream local press.
DJS