Maskless passengers on the Tram has a been a months-long frustration, and cherry blossom season makes it worse. But yesterday, it was clear that public shaming is no longer enough to get RIOC’s bloated Public Safety Department moving.
by David Stone
The Roosevelt Island Daily News
Maskless Passenger, Useless PSD
We’d been leery, right away, because a crowded 2nd Avenue Tram platform had a number of waiting passengers without masks. And a single PSD officer idled outside, apparently mesmerized by lines of people buying MetroCards. The volume of them not wearing masks seemed of no concern to him nor would it.
Cherry blossom season, an earlier subway attack in Sunset Park and confusion about F Train service to Roosevelt Island brought enough traffic that the next cabin couldn’t board everyone. But determined maskless passengers follow a pattern, rushing on first and taking seats as far away from the operator as possible.
But that wasn’t really necessary. PSD was at its most lackadaisical – a feat in itself for the often indifferent crew. The officer relaxing by the card dispenser kept to whatever he was doing as the doors closed on a packed cabin.
The Tram operator? Not a word about face masks, even as the newest variant has COVID cases rising fast in the city. Even Mayor Eric Adams is infected and now in quarantine.
A passenger tried, though.
“Please put your masks on,” she shouted. “I don’t want to get COVID.”
She directed her plea to the group seen above. To no avail – because it didn’t wake up the Tram operator either.
If the axiom is true that the actual laws are the ones anyone is will to enforce, then with PSD, it often feels like there are no laws at all.
On the Other Side, PSD Fails Another Opportunity
When the cabin landed on Roosevelt Island, the woman who’d pleaded with passengers to wear face masks pushed out ahead and accosted a PSD officer idling in the station. She didn’t get far, pointing out several people who’d just rode over without face masks without his making the slightest move to hold them up for questioning.
But one of the passengers, who stopped on her own, offered her best excuse: “I didn’t have a mask,” essentially a confession. But the officer was not interested in that. Instead, he was preoccupied with telling the increasingly irate woman to “Calm down.”
Expect More Maskless Passengers and More RIOC PSD Indifference
If you are not on RIOC’s weirdly unpredictable advisory mailing list, you probably haven’t noticed that Public Safety is now a sort of cultish protected class within the state agency. Although the department has repeatedly been cited for negligence, management has not responded since a hapless performance by President/CEO Shelton Haynes in October.
But airy email blasts, almost devoid of details, reliably sing the praises of individual officers for doing simple tasks they’re paid to do. At this point, we next expect a hymn of praise for good dental checkups.
Because RIOC under Haynes and Governor Kathy Hochul has become ever more bunkered, transparency and accountability are out. Neither responds to public concerns, and no one is available or empowered to change anything about them.
More from the Roosevelt Island Daily News
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- Thursday’s PSD blotter: two hospital runs, a trespass summons at 888 MainRIOC’s Nov. 12 PSD blotter lists 15 incidents: six medical calls, two alarms at 546 Main Street, and a late-night trespass at 888 Main Street that ended with a summons.
- Queens Home Prices and Rents Rise in October 2026 as Long Island City Condos Draw BuyersQueens home prices and rents rose in October 2026. See StreetEasy’s housing figures and Long Island City condo contract activity at Radiant and Vesta.
- Medicare Open Enrollment Ends Dec. 7: Get Answers on 2027 ChangesMedicare open enrollment ends Dec. 7. Sen. Krueger’s Nov. 16 virtual town hall covers 2027 premium, deductible and Part D changes, with a HIICAP expert’s Q&A.
- Wednesday’s PSD blotter: two medical calls, a water leak, a custody reportRIOC’s Nov. 11 PSD blotter lists 10 incidents, all on Main Street, including two medical calls at 555 Main Street, a water leak at 560 Main and a custody or visitation report.
Introduce Yourself Again
On June 18, the Roosevelt Island Operating Corporation’s Real Estate Development Advisory Committee gathered to discuss ground leases, retail agreements and pieces of the west-side waterfront that had been waiting patiently for the government to remember them.
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