The broken AVAC residents have dealt with since May got another spray of cryptic messaging from RIOC. Cryptic because each message contradicts something before it, making the whole mess a mystery of excuses.
By David Stone
The Roosevelt Island Daily News
Six Months with a Broken AVAC and Chaotic Messaging

While four west side housing complexes have been spared, the broken AVAC has brought smelly refuse rooms and unsightly piles of trash to much of the Island, some of it since May.
For the first two months, RIOC’s acclaimed, four person Communications Team huddled in the corporate bunker. Only after complaints and media reports flushed them out did the state agency cough up a story. A few buildings were inconvenienced, they said, by a bed frame someone jammed down an AVAC chute.
Remember that one? That damnable bed frame was dislodged in August, according to RIOC. They patted themselves on the back for their efforts but strangely never produced any evidence. Not a single photo of the alleged bed frame or of feet on the ground. Who cared, though, as long as it was fixed…?
But, of course, it wasn’t. Much of Southtown has continuously been out of service for six months, putting the lie to the bed frame alibi. Then, as the broken AVAC effect crept north into Westview, RIOC’s alleged Communications Team hunkered down in silence. Until last week, no further excuses were offered nor did they apologize or get off the bed frame.
RIOC News Takes a Game Stab at It
In an aside titled PROJECT UPDATES / AVAC REPAIRS, a whole new twist sprouted.
RIOC News, 11-04-2021
The east and west lines of the AVAC system will be undergoing major repair work. A specialized team from Spain is making their way here, to Roosevelt Island, to address the damaged piping and flooding that have been the source of the issues. We’ll be sure to update the community as the team progresses through the repairs.
Gone was the bed frame, replaced by “damaged piping and flooding,” but where and how were still missing. A long broken AVAC was reduced to issues. RIOC’s vaunted Communications didn’t even try patching over the contradictions.
Then, yesterday, the state agency’s brain trust came up with this: “The AVAC system will be under assessment and undergo service repair for the next 10 days starting tomorrow, Tuesday, November 9th. Service updates will be provided as they become available.”
“What? WTF does that mean in general? And to all the apartment buildings?” fumed a frustrated resident.
As usual, RIOC left a widening gap of unanswered questions big enough for a whole new load of distrust to march through.
More from the Roosevelt Island Daily
- Queens Public Library Ransomware Attack: Digital Services Still DisruptedThe Queens Public Library ransomware attack continues to disrupt public computers, digital books and online services, with no confirmed restoration date.
- A new RIOC appeals officer denied records on how its general counsel was hiredA different RIOC appeals officer denied records on how RIOC hired general counsel Lance Polivy. RIOC’s internal deliberations on the hire stay withheld.
- Monday’s PSD blotter: two hospital transports, two disputesRIOC’s Nov. 9 PSD blotter lists 14 incidents, including four aided calls with two hospital transports and a verbal dispute at 750 Main Street that drew FDNY.
- Flushing Spa Murder: Man Charged After Woman Found Stabbed to DeathFlushing spa murder investigation leads to a murder charge against a 54-year-old man after a woman was found fatally stabbed in a Queens storefront.
- Sunday’s blotter: four medical calls, three non-criminal investigationsRIOC’s Nov. 8 PSD blotter lists 19 incidents, including four aided calls (two hospital transports) and three Investigation Non-Criminal entries at 465, 580 and 546 Main Street.
- NYC Code Blue Homeless Outreach Gets $25 Million for WinterNYC Code Blue homeless outreach receives $25 million for winter assistance. Here’s what the city has announced and what remains unclear about the funding.
At the Risk of Being Premature
On September 10, 2026, Roosevelt Island resident Melissa Bray stood before the Roosevelt Island Operating Corporation Board of Directors and asked them to think fifty years ahead. She had come because RIOC President B.J. Jones invited residents into the conversation about redesigning Blackwell Park. Bray wanted its mature trees protected, including a northern red oak dedicated to the wife of my friend David Kraut, a former board director.












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